FAQ
Everything owners ask us.
Can’t find your answer? Book a demo and ask us directly.
Do we need to buy a biometric machine or any hardware?
No. Staff check in from their own phones. Salon Clock checks that they are physically inside your salon using GPS (a geofence you set by standing in the salon and tapping one button), and can ask for a quick selfie.
Can staff check in from home or mark a friend present?
Check-in only works inside the geofence, each person is bound to one phone, and the time is taken from our server, not the phone. An optional selfie with every punch makes buddy-punching easy to spot.
Is it an app from the Play Store / App Store?
It is an installable web app (PWA). Staff open a link and add it to the home screen on Android or iPhone. Nothing to download from a store, and updates arrive automatically.
How does staff sign in?
With your workspace name, their staff code and a 6-digit PIN. No email or OTP needed. Owners create staff accounts and can reset a PIN any time.
How is payroll calculated?
From the month’s attendance, leave, holidays, weekly offs, late marks, overtime, incentives and advances, using rules you set. Every rupee is shown in a breakdown. You review the draft, lock it, and download payslips and a bank transfer sheet.
Can it handle commission and sales targets?
Yes. Set monthly targets per stylist and per brand, define commission slabs, enter daily sales (or import them from your billing software), and staff see their progress and a leaderboard. Incentives flow straight into payroll.
What can managers do, and what can they not?
Managers run the floor: live board, approvals, rosters, sales entry and (if you allow it) payroll. They can never change an owner, or their own pay, incentives or advances. Every change is recorded in the audit log.
Is our data safe?
Every salon’s data is isolated at the database level, selfies are stored privately and auto-deleted after your retention period, and we store only the last 4 digits of bank accounts. Locked payroll can never be edited.
We have more than one brand or branch. Does it work?
Yes. Salon Clock handles several brands under one roof (for example hair, nails and waxing), with brand-wise registers, targets and leaderboards. Talk to us about multi-branch setups.
How long does it take to get started?
Most salons are live the same day: set your location, add shifts and staff, and share each person’s code and PIN. We help you import your staff list and roster from Excel.
Still have a question? Write to hello@example.com.
Your salon, on time.
See Salon Clock with your own staff list in a short walkthrough. Most salons are live the same day.