This policy applies to subscriptions to Salon Clock, provided by Salon Clock (TODO: registered business name).
Cancelling
- You can cancel your subscription at any time by writing to hello@example.com from the owner’s registered contact, or from your account once self-service billing is available.
- Cancellation takes effect at the end of the current billing period. You keep full access until then.
- After cancellation you can request an export of your data for 30 days.
Refunds
- Subscription fees are billed in advance and are not refundable for partial months or unused staff seats.
- If you were charged twice or charged in error, tell us within 30 days and we will refund the extra amount in full.
- If the service was unavailable for a significant period because of a fault on our side, contact us and we will offer a fair credit or refund for that period.
How refunds are paid
Approved refunds are paid to the original payment method within 5–7 working days of approval. Your bank may take a few more days to show the credit.
Plan changes
Upgrades take effect immediately and are billed proportionally for the rest of the period. Downgrades take effect from the next billing period.
Contact
For any billing question, write to hello@example.com or call +91 00000 00000.